As we create new products, we would like to take advantage of more modern technology which older operating systems do not support. These older operating systems often have major security issues and no longer support modern security practices. For example, we see this manifested in the difficulty some of our products have using newer security protocols on Windows 7.
For these reasons, in addition to Microsoft’s own end of support for these older operating systems, from September 1st 2021 onward, TFDi Design will no longer support Windows 7 or Windows 8. We will continue to support Windows 8.1 and Windows 10 for as long as Microsoft chooses to add security updates. You can find more information about Microsoft’s support dates here. We plan to support Windows 11 from release, which is expected in late 2021.
As a customer, there are now two options:
Customers can choose to upgrade to a more modern operating system such as Windows 8.1 or Windows 10 and continue to receive support as they always have. If customers wish to do this, Microsoft has posted a tool to download the Windows installer which can be found here; or
Customers can also choose to not upgrade, and stay on Windows 7 or Windows 8. This means that from September 1st 2021, our support team will request that the operating system of the machine is upgraded before proceeding with any further support.
Please contact our support team if you have any further questions regarding this change.