smartCARS 2 User Guides

Click here to view how-to information relating to smartCARS and smartCARS Premium

Authorization Server Error
Overview When you open smartCARS, there an error saying "Authorization Server Error", which is not the same as "Authentication Server Error&...
Sun, 10 Oct, 2021 at 6:47 PM
Cannot Login with Correct Credentials
Overview You are not able to log into smartCARS with the correct credentials, but you are able to log in via your website. Instructions Step 1 Make s...
Mon, 14 Mar, 2022 at 5:57 PM
Converting a smartCARS 1.X Soundpack to smartCARS 2
Overview There are new features and settings for soundpacks in smartCARS 2.0. You will need to convert your soundpack from smartCARS 1.x to use it in smart...
Mon, 14 Mar, 2022 at 5:57 PM
Data Parse Error When Starting smartCARS 2.X
Issue When starting smartCARS, you get an error that says data parsing could not be done properly, similar to this: Solutions 1. Verify that you have...
Mon, 14 Mar, 2022 at 5:57 PM
Finding and Benefiting from smartCARS Logs
Overview When debugging a smartCARS issue, or submitting a request to TFDi Design Support Staff or to your airline administrators, the log files generated ...
Mon, 14 Mar, 2022 at 5:57 PM
Getting the Most Out of smartCARS Premium
With smartCARS 2, we introduced a service called smartCARS Premium. As the service is geared toward the individual pilot, instead of a virtual airline, it g...
Thu, 26 Mar, 2020 at 1:18 AM
How to fix smartCARS 2.X Freezing/Hanging
Overview smartCARS 2.x clients on desktop may freeze or hang randomly with or without notice. Instructions 1. Make sure that FSUIPC or XPUIPC is as...
Mon, 14 Mar, 2022 at 5:58 PM
Must be at Departure Airport
Overview When attempting to start a flight with smartCARS, there is a pop-up message saying that "You must be at the departure airport to start your f...
Mon, 14 Mar, 2022 at 5:58 PM
Radio Volume Suddenly Low/Inaudible
The Problem While the radio is playing, it suddenly becomes very quiet or inaudible. The Resolution 1. Right click on the speaker icon in your system tray ...
Fri, 27 Mar, 2020 at 12:17 AM
Simulator Connection Error
The Problem When trying to start (or restore) a flight via smartCARS, you receive an error box titled "Simulator Connection Error" informing you t...
Fri, 27 Mar, 2020 at 12:17 AM