smartCARS 2 User Guides

Click here to view how-to information relating to smartCARS and smartCARS Premium

Authorization Server Error
Overview When you open smartCARS, there an error saying "Authorization Server Error", which is not the same as "Authentication Server Error&...
Sat, 28 Mar, 2020 at 5:38 PM
Cannot Login with Correct Credentials
The Problem You cannot login to smartCARS with correct credentials, but you can login via your website. The Resolution Make sure that there are no redirect...
Thu, 26 Mar, 2020 at 8:15 PM
Converting a smartCARS 1.X Soundpack to smartCARS 2
Overview We've added some new features and settings for soundpacks in smartCARS 2.0. Converting a soundpack from smartCARS 1.X and getting it ready fo...
Wed, 25 Mar, 2020 at 9:18 PM
Data Parse Error When Starting smartCARS 2.X
Problem: When starting smartCARS, you may encounter this error: Solutions: Verify that you have at least 1 airport and airplane within phpVMS. Once d...
Thu, 26 Mar, 2020 at 8:15 PM
Finding and Benefiting from smartCARS Logs
Overview When debugging a smartCARS issue or submitting a support request to TFDi Design staff or your airline's administrators, the log files generat...
Wed, 25 Mar, 2020 at 9:18 PM
Getting the Most Out of smartCARS Premium
With smartCARS 2, we introduced a service called smartCARS Premium. As the service is geared toward the individual pilot, instead of a virtual airline, it g...
Wed, 25 Mar, 2020 at 9:18 PM
How to fix smartCARS 2.X Freezing/Hanging
Issue smartCARS 2.X desktop clients may freeze/hang randomly and/or without notice. Suggested Resolution Your FSUIPC autosave may be interfering with ...
Thu, 26 Mar, 2020 at 8:16 PM
Must be at Departure Airport
The Problem When attemping to start a flight in smartCARS, a popup message saying "You must be at the departure airport to start your flight" disp...
Thu, 26 Mar, 2020 at 8:16 PM
Radio Volume Suddenly Low/Inaudible
The Problem While the radio is playing, it suddenly becomes very quiet or inaudible. The Resolution 1. Right click on the speaker icon in your system tray ...
Thu, 26 Mar, 2020 at 8:17 PM
Simulator Connection Error
The Problem When trying to start (or restore) a flight via smartCARS, you receive an error box titled "Simulator Connection Error" informing you t...
Thu, 26 Mar, 2020 at 8:17 PM